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error when running on a Windows emulator

29 Aug 2025 2:16 #32310

I have a client running a ClearWin+ executable on a Windows emulator. The program issues the following message:

The program can't start because vcruntime140_1.dll is missing from your computer. Try reinstalling the program to fix the problem

I have a version of the program that does not use ClearWin+, but the error message is almost identical:

The program can't start because vcruntime140_1.dll is missing from your computer. Try reinstalling the program to fix the problem

I am pretty sure this is a problem with the emulator, and I have pointed the client to some suggested fixes, but I wanted to report this issue in case anyone here has any experience with it.

29 Aug 2025 8:59 #32311

ClearWin64.dll is built using Visual Studion 2022. The following link provides details of which redistributable is needed...

https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

For X64 the resulting link is...

https://aka.ms/vs/17/release/vc_redist.x64.exe

Other redistributables are listed here...

https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/

2 Sep 2025 5:23 #32322

Thanks Paul. I forgot to mention that the 32-bit version runs ok, but not the 64-bit version. But you seem to have discerned that. Let me see if these installations fix the problem ...

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