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Plato crashs on Windows 7 - APPCRASH Exception Code: c000005

 
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dalmodj



Joined: 28 Oct 2011
Posts: 1

PostPosted: Fri Oct 28, 2011 5:21 pm    Post subject: Plato crashs on Windows 7 - APPCRASH Exception Code: c000005 Reply with quote

Hi, I hope somebody can help me with this. I'm using some fortran routines in a Finite Element Method course and Plato was working fine. But two days ago the program started to crash when I tried to open it. The Error message is :

Problem signature:
Problem Event Name: APPCRASH
Application Name: Plato.exe
Application Version: 4.4.0.0
Stamp Date / Time of Application: 4d5b9bfe
Fault Module Name: Plato.exe
Fault Module Version: 4.4.0.0
Stamp Date / Time Fault Module: 4d5b9bfe
Exception Code: c0000005
Exception Offset: 00087fbf
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1046
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Could someone help me? I've aready did all the obvious things and I don't know what to do anymore.
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PaulLaidler
Site Admin


Joined: 21 Feb 2005
Posts: 7916
Location: Salford, UK

PostPosted: Sat Oct 29, 2011 8:27 am    Post subject: Reply with quote

There is a known problem on some machines with 32bit Windows 7 in that using the File menu leads to a crash.

This is because the recent file list, picked up from the registry, is NULL.

You might be able to open a file using the toolbar and then exit Plato so that the registry has a valid recent file list. Otherwise, I cannot think of a work around.

This problem has now been fixed in Plato but not until after the beta mentioned in the Announcements. Let me know how you get on and I will see if I can get a new version to you.
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